SpiderOak cloud storage review

Our Verdict

SpiderOak's I backup is very expensive, despite non offering much in the way of innovation. Yet, the apps are well designed and widely available, and no compromise is made on security.

For

Cross-platform support
End-to-end encryption

Against

Expensive
No phone support

Tom's Guide Verdict

SpiderOak's I fill-in is very expensive, despite not offering much in the way of innovation. Nevertheless, the apps are well designed and widely bachelor, and no compromise is made on security.

Pros

+
Cross-platform back up
+
End-to-finish encryption

Cons

-
Expensive
-
No telephone support

If you desire a cloud storage platform that makes no compromise on security, so SpiderOak 1 Fill-in is a production you should definitely consider.

Although it's one of the almost expensive platforms nosotros've reviewed, we think information technology could be an first-class choice for the right type of user. Our SpiderOak review considers what kind of users might do good, examines all the strengths and weaknesses of the service, and compares it to the best deject storage platforms.

We're confident y'all'll be improve prepared to invest in a deject storage solution that suits yous after reading, no thing whether you're an individual or a team looking to upwardly your online game.

SpiderOak: Plans and pricing

SpiderOak One Backup's pricing plans — SpiderOak Ane Backup is among the most expensive cloud storage platforms (Image credit: SpiderOak)

SpiderOak provides four subscription options for customers: 150GB, 400GB, 2TB, or 5TB. Features are the same beyond all plans, so the only difference is the total storage capacity. The 150GB program costs $half-dozen a month, the 400GB plan $11 a month, and the 2TB $fourteen a month. The enormous 5TB plan will fix customers dorsum $29 a month, which is a considerable amount of money.

As is the example with most cloud storage platforms, users can cull to pay monthly or annually. Annual plans, however, don't provide much of a discount, with but $3 in savings on the 150GB plan ($69 full cost), and $28 in savings on the 5TB programme ($320 total toll).

These prices are steep, and place SpiderOak firmly at the premium end of the cloud storage market. We'd recommend making use of the 21-day costless trial before committing to a paid subscription.

SpiderOak: Features

SpiderOak's webpage discussing the features of One Backup — Although not rich in features, SpiderOak nails the fundamentals (Image credit: SpiderOak)

SpiderOak isn't the well-nigh feature-rich cloud storage platform, merely it covers all the most important bases, such as file sharing, drag-and-drop functionality, and file thumbnails. Unfortunately, we're likewise somewhat disappointed by the lack of business concern or team-specific features. This isn't a surprise, still, every bit SpiderOak One is primarily a consumer-oriented product.

Like all smashing data recovery tools, this feature won't be helpful until it saves the day. If you go the unfortunate victim of a malware attack or other type of cybercrime, the Point in Time Recovery feature will help you lot restore your deject storage account to a time before the malware or ransomware infected your bulldoze.

While this might still outcome in the loss of some recently updated files, it certainly beats a total loss of your files and photos. Share Room meanwhile is a web-based interface that enables users to share files via temporary, self-destructing links. This is a more than secure way of sharing files on the net, and almost guarantees your files will just be seen past the intended recipient.

SpiderOak: Interface and in use

SpiderOak's user interface for One Backup — The SpiderOak 1 Fill-in interface is easy to use with minimal distractions (Image credit: SpiderOak)

SpiderOak is widely supported, and we were particularly impressed to run into the platform has been optimized to piece of work on Linux operating systems, likewise as the more common macOS and Windows. Although Linux operability won't hateful much for most users, information technology shows the dedication of the SpiderOak team to creating a premium and widely supported product.

Premium is likewise precisely how we'd draw the SpiderOak interface. On macOS, the app is divided into v pages: Dashboard, Backup, Manage, Sync, and Share. From each of these pages, users tin manage and organize their cloud storage, and customize how they share files with friends, family unit, or colleagues.

SpiderOak: Support

SpiderOak's support request form online — We received a reply to our request in just under 12 hours (Image credit: SpiderOak)

Like all top cloud storage platforms, SpiderOak One Fill-in enables customers to make employ of an extensive support website. There are many how-to manufactures and tutorials on topics, ranging from setup to restoring data and resolving syncing problems. If you need to troubleshoot whatsoever issues with the platform, you volition probable detect the answer on the support website.

However, information technology is too possible to submit a support asking via an online grade on the website. Unfortunately, without a premium plan, we were unable to find any contact numbers for SpiderOak.

SpiderOak: Security

Stop-to-encryption is one of the master selling points of SpiderOak Ane Fill-in, and underpins the company's claims of "unparalleled protection" for your data.

Cease-to-stop encryption means files are encrypted before leaving your device, and so that they are indecipherable both in transit (when your files are moving between your device and the SpiderOak servers) and at residual (when files are stored on SpiderOak's servers). This blazon of encryption means no ane, not even SpiderOak employees, can run across your files or the metadata associated with your account.

All of SpiderOak's United states-based data centers also do good from 24/vii physical security and numerous data redundancy measures, to ensure your information is safety in case of a weather condition or network-related disaster. So if security is a priority for y'all, then SpiderOak won't disappoint.

Alternatives to SpiderOak

We've already identified SpiderOak as a premium cloud storage provider that emphasizes top-class security policies. Therefore, its competitors are other premium providers such every bit pCloud and MEGA. Mega is similarly expensive, and boasts almost like-for-like features just offers many college-capacity plans (up to 16 TB). Read our MEGA review to learn more virtually this service.

pCloud, on the other hand, provides end-to-end encryption at more affordable prices. The pCloud Crypto add-on costs only $47.88 a year, or $125 for a lifetime subscription. To find out more most pCloud, brand sure to read our pCloud review.

SpiderOak: Final verdict

SpiderOak is a costly deject storage platform that puts its faith in customers prioritizing top-quality encryption over cost. Compared to most leading cloud storage platforms, SpiderOak is crazy expensive. We call up that nearly customers tin find a more than affordable platform that fulfils their needs without compromising on security.

However, if you practice decide to invest in SpiderOak, you're unlikely to be disappointed past what y'all receive. Information technology is a premium app with an impressive interface and feature set.

Darcy is a freelance copywriter, and a candidate for the dual master'southward plan between the Paris Institute of Political Studies (Sciences Po) in French republic and Peking University in Beijing, China. His academic and professional areas of involvement include human rights and development, sustainable agronomics and agroecology, Pacific Islands diplomacy, and Sino-Australian relations.